Shipping policy
## Returns & Refunds Policy
* *Request Window:* We welcome return requests within 7 days of your order's arrival.
* *Item Condition:* To qualify for a refund, products must remain in their original packaging, unopened and unused.
* *Getting Started:* Please reach out to our support team with your order ID and the reason for the return to begin the process.
* *Processing Time:* After we approve and receive your item, your refund will be issued to your original payment method within 7 to 10 business days.
* *Shipping Fees:* Delivery costs are generally not refundable, except in cases where you received the wrong item or the product was damaged.